If you’re new to Medicaid, either for yourself or a loved one, it can be confusing to know what steps to take when you’re trying to find help for personal care services. Here’s a little information that you can use as a guide if you’re interested in getting yourself or your family member set up with Medicaid and Personal Care Services through Medicaid.
Step 1: Applying for Medicaid
To apply for current Medicaid coverage or for Medicaid Expansion Coverage (that went into effect on January 1, 2014) please go to: www.yes.nm.state.us.
To download or print a paper version of the Streamlines HSD or Medicaid only application, go to www.hsd.state.nm.us/isd/apply.html.
To apply by phone to have an application mailed, call 1-855-637-6574
Step 2: Choosing a Managed Care Organization (MCO)
Below are the Centennial Care MCOs:
Blue Cross Blue Shield:
(For members with hearing or speech loss: TTY/TDD: 711)
Member Services: (877) 373-8986
Presbyterian Health Plan:
(505) 923-5200 or (888) 977-2333
For members with hearing or speech loss:
(888) 872-7568 TTY
In Albuquerque: (505) 923-5157
Outside Albuquerque: (888) 806-8793
United Health Care Community Plan:
Member Services: (877) 236-0826
For member with hearing or speech loss: TTY:711
Step 3: Call your Managed Care Organization (MCO)
Step 4: Ask for Care Coordination
Step 5: Ask to be assessed for Personal Care Services
If you have more questions, please call us at Mountain Home Health – 1-575-758-4786.